Saturday, March 31, 2012

Metrics Table for Social Media Marketing



As marketers we are often under pressure to justify budgets, expenditure and resources.  Social media marketing lends itself more to metrics than many other forms of promotional tools. I found the following table from an MIT Sloan Management Review article really useful, it even includes some metrics for brand awareness! Might also help with our assignments,

I hope it is legible and font isn’t too small, taken from a pdf,  :



Hoffman, D.L and Fodor, M (2010), MITSloan, Can You Measure the ROI of Your Social Media Marketing? Fall 2010, Vol 52, No 1

5 comments:

  1. Hello Darren, I am afraid I cant read as font is small do you have a link?
    many thanks,
    Rima

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  2. You may or may not be able to access it through this link http://sloanreview.mit.edu/the-magazine/2010-fall/52105/can-you-measure-the-roi-of-your-social-media-marketing/
    I'm registered, but not subscribed. You can access it through the Grossman Library databases.
    Is not in the text because SMR has large charge for republishing even a single image. Most of their content is behind their subscription firewall.

    ReplyDelete
  3. Thanks Rima and Mary Lou,

    I have tried to make it bigger hope it looks better

    Darren

    ReplyDelete
  4. Great information Darren! Looks good now.

    ReplyDelete
  5. Very useful statistics and performance benchmarks to measure and keep track of. Thanks for sharing Prof. Roberts.

    ReplyDelete