Last week we discussed about "using social media to engage and motivate employees" and besides McDonald's social media program, IBM and Zappos incentive for their employees to be connected, we did not mention some companies which have been working with intranet as a daily tool between the staff.
Not only for social communication and human relations, but meanly to provide different kinds of information access for everyone who works for the company.
Employee engagement and motivation as mentioned in the textbook are some of the important results reachable by the social channel. What's been noticed by the own employees? That information access can be faster through the intranet. Information about the company, about other employees, and data.
Nilsen Norman Group has been rewarding companies' intranet and selling the report:
This page showcases the winners and links to case studies.
Staples' intranet, "The Hub", for example, was recognized by Nielsen group because of its accomplishments. Since 2006, the website provide a easy communication channel between 26 countries which is the best way for them to talk with stores associates. Moreover, people can check the company policies and procedures, learn from videos and be aware of results.
http://www.useit.com/alertbox/intranet_design.html
http://www.nngroup.com/reports/intranet/design/awards.html
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